Stacle Conditions of Service Provision.
We are pleased to welcome you to the Stacle General Conditions of Service Provision. These conditions, our page on fees and the terms and conditions of the Issuer (if appropriate) and other documents mentioned in these terms and conditions (hereinafter referred to as the "conditions") constitute a legal agreement between:
Please read this policy in detail in order to know how your account and our services work. Please do not register or use our services if you do not agree to these terms and conditions. Conditions may vary depending on the User's region.
Stacle manages a platform, which is available through the Stacle App (open to download on the mobile device) (hereinafter referred to as the "App") and our website at https://stacle.com. This platform will allow you to conduct operations with supported currencies and cryptoassettes. For communication around the world, ensuring the operation of the message transmission system, Internet telephony, Stacle Messenger uses state-of-the-art security, and end-to-end encryption (hereinafter referred to as the "Stacle Service").
The information available through the Stacle service is General. It is not adapted to you, is not financial or any other consultation. This is not an offer to buy or sell as well as an invitation to treat, securities, goods, services, or investments. In addition, this is not a recommendation, assurance, funding of any security, company or Fund.
The Stacle companies provide its services in various regions. Therefore, the conditions may vary depending on your place of residence, where your Stacle profile is opened, or where your Stacle multi-currency account is opened.
| Business name | STACLE COMMUNICATIONS OÜ |
| Register code | 16536777 |
| Operating address | Tornimäe tn 7-158 Tallinn Harjumaa 10145 |
| Legal address | Tornimäe tn 7-158 Kesklinna linnaosa, Tallinn Harju maakond 10145 |
Before using the Stacle service, you must: register via your mobile phone for communication around the world, ensuring the operation of the message transmission system, Internet telephony, and your email address, to create an account and verify your identity for the use of cryptoassets (your "Stacle Profile").
To protect your Stacle profile, create a strong password consisting of letters, numbers, and various symbols, and use 2-factor authentication. For more information about profile protection, see paragraph 9 of this document.
The balance storage fee is charged to the user if funds are stored on the account, but no operations are performed (withdrawal, Deposit, exchange and transfer of funds) within 9 months. No storage fee is charged if there are no funds in the account. The user will receive a notification 30 days before the storage fee is charged. The storage fee ceases to be charged on the next business day after the user completes at least one operation with the account.
The fee for storing cryptocurrency is charged monthly at the rate of 0.15% of each balance or at least 5 per month
The user is responsible for any operations conducted through Stacle profile. The use of your profile by third parties may result in serious damage, including financial. Therefore, it is important to keep your Stacle account confidential by:
If there is grounds to suggest that your mobile phone, card, or any data has been accessed or may become available to third parties, please contact us at [email protected] or contact support in the app.
The company is not responsible for losses suffered by the user as a result of unauthorized access to his email.
We are very concerned about the security of your personal information that you provide to us. Information about how to keep your information confidential is set out in our privacy policy.
Stacle services can only be used by adult (from the age of 18) individuals who:
The following actions are subject to usage restrictions:
Stacle has the right to apply the following remedies to violators:
We may end or suspend your use of the Stacle Service without notice to you, at any time, and with immediate effect in the following circumstances:
We exclude all liability for any losses incurred where we have suspended an account in accordance with this paragraph 16. Stacle is not required and may be prohibited by law to provide any further information regarding your account closure or suspension.
We may also terminate your Stacle Profile and your use of the Stacle Service at any time by giving you 2 months' notice.
We’ll get in touch with you through the Stacle Service or the email address you provide on your Stacle Profile. Please make sure to keep this updated with an email address you check regularly. You should also check your transaction history regularly and let us know of any errors or unauthorised transactions. Any communications will be made in English.
If you need any help or want to make a comment or complaint, please contact our customer service at [email protected]. We aim to resolve all enquiries within two weeks.
Copies of these Terms are available upon request and on our Website.
Please give us the opportunity to resolve your complaint. We will respond to any complaints within 15 business days of receiving your complaint, except in exceptional circumstances beyond our control. In any event, we will respond to your complaint within 35 business days of receiving your compliant.
All intellectual property rights in the Stacle Service, and all content and logos are owned by or licensed to Stacle. You may not copy, imitate, or use any of this intellectual property without our prior written consent. Nothing in these Terms grants you any intellectual property rights in the Stacle Service, other than the right to use the Stacle Service, and to download our mobile application on your device in order to access the Stacle Service, in accordance with these Terms.
Your right to use the Stacle Service is personal to you and you are not allowed to give this right to any other person. Your right to use the Stacle Service does not stop us from giving other people the right to use the Stacle Service.
We may make changes to our Terms and policies from time to time. Where possible, we will notify you at least 1 month in advance of the date of these changes. If you do not agree to the changes, you must stop using our services before the planned commencement date of the new changes.
Continuing to use the Stacle Service means that you accept our new changes. Certain changes may occur immediately and without notice. This may happen when we are required to make changes by law, or where we make minor changes to these Terms that do not impact your rights and remedies or our obligations. When such changes occur, we will notify you as soon as reasonably practicable.
The Stacle Service allows you to purchase services and products, and provides you with content and information that are owned or developed by third parties, or that operate on or are supported by third party networks. As we do not have any control over these services or products that you purchase, or content you view using the Stacle Service, we are not responsible for them in any way.
While we do our best to ensure that the features and functionalities of the Stacle Service are of a reasonably satisfactory standard and are available to you all of the time, certain features may rely on networks and connections that are beyond our control. Due to the nature of the Internet and technology, the Stacle Service is therefore provided on an “as is” and “as available” basis. As such, we cannot guarantee that the Stacle Service won’t be interrupted, or that you will not experience delays, failures or errors when using the Stacle Service.
We also give no guarantee as to the fitness for purpose of the Stacle Service for your specific needs. To the extent we are able to do so, we exclude any commitments that may be implied by law.
For any claim, our responsibility to you will be limited to any amounts you have paid us in the 12 months preceding your claim. If you have not paid us anything, we shall not be responsible to you for any claim arising out of the provision of the Stacle Service.
In every case, we will never be responsible for any loss or damage that is not reasonably foreseeable, or that is caused by a failure by you to comply with these Terms.
Sometimes we might be entitled to be compensated by you, for instance due to a technical error in your favour, when you have a negative balance on your account, or when you use the Stacle Service in such a way that violates the Terms. In such cases, we shall be entitled to recover any sum due to us by retaining some or all of your available funds or balances that you have stored in your Stacle cryptoassets you have bought through the Stacle Service, regardless of what cryptoassets those balances are held in.
Where necessary, we will convert currencies and cryptoassets at the applicable exchange rate.
You are responsible for:
You are also responsible for keeping a copy of any information you upload to the Stacle Service or that is accessible through your Stacle Profile. We will not offer you compensation for any losses you might suffer as a result of any information that you access on the Stacle Service being deleted, or your access to such information being terminated or suspended if you or we terminate or suspend your use of the Stacle Service.
This paragraph 25 applies where the App has been acquired from the Apple App Store. You acknowledge and agree that the Terms are solely between you and Stacle, not Apple, Inc. ("Apple") and that Apple has no responsibility for the App or content thereof. Your use of the App must comply with the App Store Terms of Service.
You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and (where applicable) Apple will refund the purchase price for the App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by the Terms and any law applicable to Stacle as provider of the App.
You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the App or your possession and/or use of the App, including, but not limited to:
You acknowledge that, in the event of any third-party claim that the App or your possession and use of that App infringes that third party’s intellectual property rights, Stacle, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim to the extent required by the Terms.
You represent and warrant that (i) you are not located in a country that is subject to U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
You and Stacle acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of the Terms of Service as relates to your license of the App, and that, upon your acceptance of the terms and conditions of the Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms of Service as relates to your license of the App against you as a third-party beneficiary thereof.
Where you download our App from any other app store or distribution platform other than the Apple App Store, including the Google Play Store (the "Distribution Platform") you agree that:
In the event that you need to access a deceased’s Stacle Profile, please contact us. We may ask you for supporting documentation, such as a death certificate, probate documents, or other documents proving you have the right to administer the deceased’s estate.
We do not provide any type of investment advice. We may provide information concerning types of currencies and cryptoassets, prices, and events that may have influenced prices, all of which should not be considered investment advice. If you require investment advice you should contact a financial advisor. You are solely responsible for how you use our services and the financial results of your actions.
English law will apply to all disputes and the interpretation of these Terms. The English courts will have non-exclusive jurisdiction over any dispute arising from or related to your use of the Stacle Service. This does not affect your rights under the law of the country in which you are resident, including (where applicable) your right to have a dispute in relation to your use of the Stacle Service heard in the courts of that country.
No third-party rights are created in these Terms. Only you, as the holder of the Stacle Profile will have any rights to enforce these Terms. You cannot assign or transfer any of your rights under these Terms to someone else.
Where we do not enforce our rights under these Terms, we do not waive our rights. We may transfer or assign our rights under these Terms at any time.
Unless stated otherwise in these Terms, if any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the extent possible.
Prohibited Articles and Transactions means: (1) drug paraphernalia or narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety, (2) stolen goods including digital and virtual goods or which encourage, promote, facilitate or instruct others to engage in illegal activity (3) the promotion of hate, violence, racial intolerance or the financial exploitation of a crime, (4) items that are considered obscene, (5) items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under Applicable Laws, (6) ammunition, firearms, certain firearm parts or accessories, or certain weapons or knives regulated or prohibited under Applicable Laws; (7) are associated with purchases of annuities or lottery contracts, lay-away systems, offshore banking or transactions to finance or refinance debts funded by a credit card, (8) are for the sale of certain items before the seller has control or possession of the item, (9) are by payment processors to collect payments on behalf of merchants, (10) are associated with the sale of traveller's checks, money orders, money transfers, MoneySend Intracountry, MoneySend Intercountry or MoneySend Funding, (11) involve certain credit or debt settlement services, credit transactions or insurance activities, (12) involve offering or receiving payments for the purpose of bribery or corruption; (13) involve gambling activities; (14) any automated fuel dispenser transactions (15) are associated with direct marketing services, (16) massage parlours, (17) timeshares; or (18) chemicals and allied products not elsewhere classified.
Prohibited Countries means any of the Democratic People’s Republic of Korea, Democratic Republic of Congo, Eritrea, Libya, Somalia, South Sudan, Sudan, Yemen, Iran, Cuba, Syria, Mali, Central African Republic, Guinea-Bissau, Lebanon or any other country which (or with any other persons who) is sanctioned by the United Nations Security Council, or under applicable laws of your country of residence.
Any of your transactions (purchase and sale) with cryptoassets using the Stacle service are governed by these Terms and conditions. Please read these terms and conditions carefully before making transactions with cryptoassets through our service.
This document and other conditions, such as: the General terms of service Stacle other documents referred to in these terms and conditions (hereinafter referred to as "Terms Cryptoasset") constitute a legal agreement between:
The company Stacle (hereinafter also referred to as "Stacle", "We", "Our", "Us"), as provider of services you use on our server.
The meaning of the terms specified in these terms with a capital letter is provided in the Stacle General terms of service (hereinafter referred to as the "terms").
Stacle cryptoasset functions are provided in accordance with the "as available" and "as is"principles. Therefore, we do not guarantee that your use of Stacle cryptoassets will be uninterrupted, timely, error-free and meet your expectations, due to the nature of the Internet, in addition, we are not responsible for the performance and availability of Stacle cryptoassets features. We exclude all liability for the implied terms and conditions, to the extent possible in accordance with the law.
In addition, we are not responsible for any factors that affect your operations with cryptoassets for which we are not responsible, such as market conditions and acts of governing bodies.
In cases where we are liable to you for damages, it will in any case be limited to the amount that you paid us in the last twelve (12) months prior to the claim. If you have not paid us anything, we will not be liable to you in any way in connection with providing you with our services for the functions of Stacle cryptoassets.
We will not be liable for any losses incurred by you as a result of unforeseen circumstances or as a result of your failure to comply with these Terms.
We will do our best to resolve any problems you may have with the application of these Terms and conditions and the use of Stacle's cryptoassets features. Send us your complaint to [email protected] and we will consider it.
The terms presented in these Terms and conditions are interpreted and disputes are resolved in accordance with English law.
Failure to comply with any part of these terms does not result in failure to comply with the remaining parts.
All disputes arising out of the application of these Terms are subject to the exclusive jurisdiction of the Singapore courts. However, you are not deprived of all rights and remedies available to you under your personal law and in your local courts.
You cannot transfer or assign any of your rights and obligations under these terms. We have the right, in accordance with the law, to transfer our rights and obligations, as well as to assign them.
We may exercise our rights at any time, at our discretion. Failure to exercise any right or delay in exercising it does not mean that we waive this right in General.
In order to improve the functioning of our system and your user experience, we use small data files called cookies. The website stores a cookie On your device from which you visited this website after you visit this website. This file contains information about your actions on the website, such as your username, language, scale, etc., so that you do not have to re-enter this information about the re-graying of this website.
Please also read our privacy policy, as some cookies may store your personal information.
By using our site, you consent to our use of the following cookies:
Third parties with whom we cooperate:
Amplitude: provides information about the period of time spent on our website, from the beginning to the end of the session, as well as information about the traffic source.
Google Analytics provides traffic and session information, as well as session start and end information, in order to adjust the speed of requests.
Appsflyer: we use it to track the effectiveness of traffic sources used by users, create aggregated and anonymous data, and improve the service.
Mandrill & MailChimp: is responsible for sending transactional emails to users.
Zendesk: to help the customers.
Twitter Universal Website Tag, Facebook Analytics, Google Adwords: used for tracking site conversions and remarketing.
Managing cookies
By changing your browser settings, you can independently adjust which cookies you allow and which you block. However, please note that some cookies are necessary for the proper operation of our website, so by blocking them, you are denying yourself access to our site or some parts of it.